Privacy policy
How we collect, use and protect your information.
Information we collect
When you submit an enquiry or callback request we collect your name, mobile and WhatsApp number, email (optional), business name and type, district, city, the service you are interested in, your message and preferred contact time. Documents you share with us for a service are used only for that service.
Why we use it
Your information is used only to respond to your enquiry, contact you by phone, WhatsApp or email about it, and to process the registration, license or compliance service you request. We do not sell or rent your personal data.
Consent
We record your consent when you submit a form. You may withdraw consent at any time by contacting us, after which we will stop contacting you except where required to complete a service you have engaged us for.
Storage & security
Records are kept in a secured database accessible only to authorised staff through a password-protected admin console with role-based permissions. Important admin actions are logged.
Sharing
Your information is shared only with the relevant government departments and portals when filing on your behalf, or where required by law.
Retention
We retain enquiry records for as long as necessary to provide services and meet legal obligations. You may request access, correction or deletion of your data.
Your rights
In line with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, you may request access, correction or erasure of your personal data and raise grievances with us.
Contact for privacy requests
Email fssindiassociates@gmail.com or call +91 96182 33275.